850k+
ZAPP delivers payments to 850k+ providers.
Modernize your healthcare payments & communications
Introducing the Zelis Advanced Payments PlatformSM (ZAPP), a unified, intelligent solution designed to transform how healthcare insurers manage claims payments and communications. ZAPP streamlines operations by consolidating multiple workflows into a single, digital-first platform that empowers insurers with modern capabilities to meet the evolving demands of the market and payees.
With ZAPP, organizations can enhance efficiency, reduce complexity, and deliver a more seamless experience across the healthcare payments ecosystem.
See ZAPP in Action
Your unified healthcare payments solution.
Meet ZAPP
ZAPP is a robust, rule-based engine purpose-built for healthcare that supports all payment modalities (check, ACH, virtual credit cards and pre-paid digital cards ) and communications, while keeping payers compliant.
ZAPP makes healthcare payments effortless, unlocking operational efficiency, speeding transactions, and delivering the digital, transparent experiences providers need and members demand, now and into the future.
Key benefits
- Manage healthcare payments and communications with one engine that streamlines operations and increases efficiency.
- Deliver a modern, consumer-centric payments experience with integrations with Google, Apple Wallet and Venmo.
- Adapt easily to evolving regulations using a rules-based engine with over 1M rules that manages regulatory complexities for you.
- Offer providers payment modality choice and opportunity to realize the full value of joining Zelis Payments Network (ZPN).
ZAPP capabilities
Using ZAPP, payers offer providers payment modality choice. Payers meet providers where they are, and usher them along a journey to realize the full potential and value of joining ZPN.
ZAPP collects premium payments from members or groups through credit cards, bank drafts and, most recently, Apple and Google Pay.
ZAPP delivers a seamless, digital payments experience that meets modern consumer expectations. It even includes options to send funds to digital cards (transferable to Venmo, PayPal or checking accounts) while also providing traditional methods to cater to diverse member preferences.
Learn more about member disbursements.
ZAPP delivers Explanation of Benefits (EoBs), printed and digital ID cards, and enrollment materials to members.
Proven performance and reliability
$285B
ZAPP delivers more than $285B in payments to providers.
225M
ZAPP processes 225M payment transactions annually.
1B
ZAPP delivers 1B communications.
Modernize at scale leveraging ZAPP’s partnership ecosystem
ZAPP’s expansive partnership ecosystem offers payers, providers and members easy access to the capabilities, innovation and expertise that unlock value for all. This enables a modern payments and communications experience without the complexity of managing more external vendors. ZAPP’s growing partnership ecosystem includes more than 80 adjudication, card processing, treasury, strategic enablement, technology and channel partners.
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Let’s modernize your payments and communications systems
Start now by connecting with one of our expert Solutions Advisors.