Enrollment Communications with Zelis.

Boost member satisfaction with clear, usable ID cards and enrollment materials.

Dive Deeper

Turn routine communications into meaningful touchpoints.

At Zelis, we’re working hard to make your member enrollment communications simple, clear, and concise. We’ve developed a proprietary platform to simplify design and streamline distribution to ensure your members have the information they need when they need it. It takes data from multiple sources and ensures every piece of communication – from ID cards to EOBs – includes the most accurate possible information.

Even before the No Surprises Act, we were committed to putting critical information like co-pays and deductibles front and center. Now, we’re adding new fields that will help you meet both your internal design standards and comply with the new NSA law.

Features and Benefits

Bring new levels of clarity, security, and usability to ID cards.

Ensure your members know your brand by customizing print and electronic ID cards and enrollment materials.

Ensure accuracy of data cross the communications chain.

Produce enrollment communications on demand.

Deliver materials based on plan or member preference, including deliver in a smartphone’s digital wallet.

Create NSA-compliant materials quickly and easily.

Case Study

A Blue Cross Blue Shield Plan reduced operational costs by $1.2M.

A Blue Cross Blue Shield Plan reduced operational costs by $1.2M and increased electronic delivery of communications with Zelis, achieving 40% more electronic adoption after previously plateauing in shifting from paper payments to e-payments.

Request a Meeting

Let’s talk about modernizing your business.

There’s no shortage of ways we can help. Get a conversation going with one of our Solution Advisors and build a thoughtful approach aligned to your business goals.

Not what you were looking for?

Check out related solutions


B2B Payments

Lower costs and improve provider and member satisfaction with integrated digital payment and communications.


Claims Communications

Make health benefits & NSA compliance simple and easy to understand for your providers and members.