210M
payment transactions to providers and members annually
Reduce payment complexity with
ZAPP for Member Disbursements.
- Speed up time-to-settlement through automated disbursements
- Enhance member experience with consumer-friendly digital disbursements that deliver the modern convenience members want
- Provide member transparency with self-service tools that resolve their inquiries efficiently
ZAPP for Member Disbursements
Send slow, outdated payment processes packing.
Zelis Advanced Payments PlatformSM (ZAPP) offers a more efficient payment disbursement solution, empowering health plans with streamlined operations and an enhanced member experience—driving down costs and creating a competitive edge.
Key Features
- Provide faster payments and access to funds through digital cards storable in Google Pay and Apple Wallet.
- Give members the option to easily transfer funds to PayPal, Venmo, or a bank account.
- Tailor to diverse preferences with a variety of payment types: prepaid digital and physical cards, ACH, and check.
- Encourage digital adoption across enrollment communications and portal touchpoints.
- Secure member disbursements with eligibility verification and encrypted file exchanges.
- Enable members to easily view claims history and stay informed through a self-service portal with real-time payment alerts.
Enhance member value
- Give members clarity and control
- Provide faster, more convenient access to funds
- Empower members to choose how and when they use their funds
ZAPP by the numbers*
1B
annual communications provided to providers and members annually
40M
member ID cards printed in 2024 to support healthcare access
ZAPP Capabilities
ZAPP does more than member disbursements—think bigger. One vendor, all your healthcare claims payments and communications, maximum efficiency.
Using ZAPP, payers offer providers payment modality choice. Payers meet providers where they are, and usher them along a journey to realize the full potential and value of joining Zelis® Payments Network, where they receive consolidated electronic payments and data from over 550+ payers.
Learn why leading providers are joining the Zelis Payments Network.
ZAPP collects premium payments from members or groups through credit cards, bank drafts, and recently, Apple and Google Pay.
ZAPP delivers Explanation of Benefits (EoBs) to members, as well as printed and digital ID cards and enrollment materials to members.
Request a Meeting
Simplify Member Disbursements.
Start now by connecting with one of our expert Solutions Advisors.