Give members a better understanding of their plan information, including deductibles, co-pays, and requirements in a single source of truth portal.
Claims Communication with Zelis.
It’s critical for your members to understand their healthcare benefits and their healthcare responsibilities, and for your providers to understand how benefits were applied and paid.
Turn routine communications into meaningful touchpoints.
Communications are a key component to a modern and positive healthcare financial experience, for providers and members. With Zelis on your side, you’ll move from transactional to episodic claim communications, consolidating mailings and bringing clarity to the billing process.
By the Numbers
Leading the way forward.
of consumers place high value on health plan communications
of consumers are confused by EOBs and medical bills
of patients had a negative experience due to billing confusion
A Blue Cross Blue Shield Plan reduced operational costs by $1.2M.
A Blue Cross Blue Shield Plan reduced operational costs by $1.2M and increased electronic delivery of communications with Zelis, achieving 40% more electronic adoption after previously plateauing in shifting from paper payments to e-payments.
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There’s no shortage of ways we can help. Get a conversation going with one of our Solution Advisors and build a thoughtful approach aligned to your business goals.
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