
Claims Communications
Making benefits & NSA compliance simple and easy to understand.

Turn routine communications into meaningful touchpoints with Advanced EOBs.
We believe it’s critical for your members to understand their healthcare benefits and their healthcare responsibilities. Our DOCS® platform makes it easy for you to streamline your claims communications process.
The DOCS® self-service platform pulls real-time data from multiple sources to enable you to create Episodic EOBs®. Instead of individual, transactional documents, your members will receive a clear, single statement.
Now, with the No Surprises Act, we’re taking EOBs a step further. Zelis Advanced EOBs (AEOB®s) allow you to provide required information when appointments are made or members request cost estimates.

Trusted Claims Communications
Give members a single source for plan information, including deductibles, co-pays and requirements
Improved Estimates
Enhance the accuracy of cost estimates with our exclusive out-of-network estimations and machine-readable files.
Fulfill Digitally or Print
Build a complete delivery solution, supporting both online and print delivery of Advanced EOBs.
Full NSA Compliance
Deliver helpful, compliant claims communications to members in advance of the 2022 deadline.








For Payers
Zelis Claims Communications empowers you to:
Learn how Claims Communications are part of our integrated approach to NSA compliance.

Zelis by the Numbers
A healthcare communications snapshot:
Testimonials
Claims Communication in action.
Take the Next Step
Bring clarity to every part of your claims communication.
