SmartShopper® Propel

Achieve your quality ratings faster and more efficiently to lower your total cost of care. SmartShopper® Propel is an omnichannel, care guidance solution that makes it easy for users to get the care they need and for you to meet your plan goals.

Dive Deeper

Propel takes the guesswork out of understanding your member populations.

Through surveys and questionnaires, Propel can compile data on your population and help aid in risk adjustment planning. Targeted outreaches and digital rewards come together to encourage members to close care gaps. Empower members to become happier and healthier by owning their healthcare choices, all while lowering your total cost of care.

For a member-centered guidance and redirection program to work, it needs to rely on coordination between three key pillars:

  • Program design personalized specifically for the individual health plan’s unique goals
  • User-friendly guidance software and an on- call concierge team for enhanced member engagement
  • Comprehensive data management with multi- level measured results and reporting

How it works

Propel takes the guesswork out of crafting a useable program.

Zelis works with your team during implementation to draw up a plan that works for you and your population, no matter the size. Meet your goals in a timely manner with the help of our omni-channel solution and reporting.

  1. Members login to their personalized portal and see their open care gaps based on the objectives you set for the program
  2. When they click one of their tasks, detailed education on the task populates
  3. The member then fills in the needed information about their care gap attestation
This is my first experience with SmartShopper and was greeted by Shannon, a Personal Assistant, who was a tremendous assistance. My first experience has been a pleasure!
Happy to find a facility that helps control costs. Tired of out-of-pocket expenses that aren’t covered by insurance and the procedure costs range is amazing overpriced by some facilities.
I would give the Personal Assistant Team 10 stars! Their service is excellent. They find my facilities nearby, update me on new procedures, and guide me through what I might need. Tell them I say thank you!
My husband and I just used SmartShopper to schedule our annual procedures. The provider was wonderful, and we earned $150 cash back! 100% recommend.

Request a Meeting

Let’s talk about modernizing your business.

There’s no shortage of ways we can help. Get a conversation going with one of our Solution Advisors and build a thoughtful approach aligned to your business goals.

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