Real Advocacy, Real Results

Zelis Health Bill Assist℠ helped cut $52,000 in medical costs

How one member saved thousands and reclaimed peace of mind over their out-of-network bills.

Member checking how zelis health bill assist helped them cut medical cost

One letter, one call,
$52K saved

After an accident, a member was hit with $52,000 in out-of-network bills — and wasn’t sure where to turn. With limited tech skills and a language barrier, they faced real challenges. Then they remembered a letter from Zelis and made the call that changed everything.

Expert navigation, advocacy and savings

Zelis Health Bill AssistSM sprang into action. A bill navigator guided the member through every step — explaining charges, resolving claims, coordinating with providers and ultimately reducing the total cost to just $310.

“We provide clarity, support, and peace of mind for your medical bills. Most members wouldn’t be able to do this alone. We take the pressure off so you can focus on your health.”
— Tara Wright, Zelis Bill Navigator

She found support — and a way forward

In the end, the member found support, paid a manageable amount and gained confidence in navigating future claims.

Confusing out-of-network bills shouldn’t disrupt your life. Zelis Health Bill AssistSM delivers clarity, advocacy and real savings — so you can focus on what matters most.

Visit Zelis Health Bill Assist to see how Zelis can help you make sense of your out-of-network billing experience.