Better Outcomes Before IDR: A TPA Case Study in NSA Performance
Explore how to use AI and automation improve healthcare claims management and how collaborating with experts can help.
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Enrollment Communications with Zelis®
Give members enrollment materials and ID cards that build confidence the moment coverage begins.
Better Member Communications Start at Enrollment
Build trust at the first touchpoint
Reduce confusion, inbound calls and friction across the board from day one.
Deliver to any channel or device
Meet member enrollment preferences with print or digital ID cards.
Stay ahead of NSA requirements
Build compliant materials quickly with fields designed to meet regulatory requirements.
Results That Speak for Themselves
See how payers are reducing costs and increasing electronic adoption with Zelis enrollment communications.
36M
Member ID cards issued in 2025
As of 12/31/2025.
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Proven Savings with SmartShopper
Discover the findings of the Wakely report, highlighting savings of $552 through SmartShopper participation and care transparency.
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Zelis Health Bill Assist℠ helped cut $52,000 in medical costs
Discover how expert advocacy and support from Zelis Health Bill Assist helped one member save $51,000 on an out-of-network medical bill.
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Enrollment Communications Resources
The Infrastructure Behind Clear Member Communications
Clear EOBs, ID cards and enrollment materials start with connected claims data, compliance expertise and resilient operations behind the scenes.
Zelis® Brings Clarity to Healthcare Costs
Zelis announces an expanded approach to member communications that provides health plans with greater financial context to healthcare claims, payments and benefits.
Cost Transparency and Consumer Behavior: An Analysis of Consumer Responses to Pricing
Study on healthcare cost transparency and consumer behavior. Learn how pricing clarity shapes care choices, trust, engagement, employer value.
