Claims Communications with Zelis®

Help your members understand benefits and costs — and reduce billing confusion at scale.

Smarter Healthcare Claims Communications, Built for Your Members

Make billing moments easy to understand

Deliver communications that bring context and clarity to every touchpoint.

Reach members where they are

Send communications digitally or in print — meet members and providers on their preferred channel.

Comply with NSA requirements

Automatically send advanced EOBs for out-of-network services as they’re scheduled.

Claims Communications Resources

September 29, 2026 Blog

The Infrastructure Behind Clear Member Communications

Clear EOBs, ID cards and enrollment materials start with connected claims data, compliance expertise and resilient operations behind the scenes.

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September 17, 2026 News

Zelis® Brings Clarity to Healthcare Costs

Zelis announces an expanded approach to member communications that provides health plans with greater financial context to healthcare claims, payments and benefits.

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March 4, 2026 White Papers

Cost Transparency and Consumer Behavior: An Analysis of Consumer Responses to Pricing

Study on healthcare cost transparency and consumer behavior. Learn how pricing clarity shapes care choices, trust, engagement, employer value.

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