Privacy Policy

This Privacy Policy explains Zelis’ (“we,” “our,” or “us”) policy regarding how we collect, use, disclose and transfer your personal information. By accessing this website (the “Site”), you agree and accept the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site and exit the Site immediately. Your continued use of this Site subsequent to changes to the terms of this Privacy Policy being posted shall signify your acceptance of those changes.

  • We do not collect personally identifiable information about you unless you choose to provide that information to us.
  • Any information you chose to provide is protected by physical, virtual, and operational security controls.
  • Non-personal information related to your visit to our website may be automatically collected and temporarily stored.

Information Collected and Stored Automatically

When you browse through our website, we gather and temporarily store technical information about your visit. This information does not identify who you are. The information we collect includes:

  • The name of the domain you use to access the Internet;
  • The date and time of your visit;
  • The address of the website you came from when you came to visit.

We use this information to improve our website and provide a better user experience for our visitors. We use tools to collect and aggregate this information. This information is available only to web managers and other designated staff who require this information to perform their duties. It is retained only for as long as needed for proper analysis.

Web Measurement and Customization

We use web measurement and customization technologies, such as cookies, to help our website function better for visitors and to better understand how the public is using our website.

Cookies

Zelis Healthcare uses “cookies” to test and optimize our website design and content. A cookie is a small text file automatically placed on your computer. We use session cookies to gather data for technical purposes, such as enabling better navigation through our website and generating aggregated statistics about how the website is used. Session cookies are temporary text files that expire when you leave our website. When cookies expire, they are automatically deleted from your computer. We do not use session cookies to collect personal information, and we do not share data collected from session cookies.

Opting Out

You can take actions to block cookies. Blocking these cookies from your computer will not affect your access to the content and tools on our website.

Personal Information Voluntarily Submitted to Zelis

If you choose to provide Zelis with personal information — for example by completing a “Contact Us” form, leaving a comment, or completing a survey — we may use that information to respond to your message and/or help us get you the information or services you asked for. Submitting personal information (name, address, telephone number, email address, etc.) is voluntary and is not required to access information on our website.

We will retain the information only for as long as necessary to respond to your question or to fulfill the stated purpose of the communication. In most cases this will not exceed three months. Disposal of electronically captured personal information occurs in compliance with our company standard policies.

Visiting an Official Page on Third-Party Websites

We maintain accounts on third-party websites, such as social media sites, as tools to better interact with the public. Your activity on those third-party websites is governed by the security and privacy policies of those sites. Users of third-party websites are often sharing information with the general public, user community, and/or the third-party operating the website. These factors may use this information in a variety of ways. You should review the privacy policies of third-party websites before using them and ensure that you understand how your information may be used. You should also adjust privacy settings on your account on any third-party website to match your preferences.

Disclosure

Zelis Healthcare does not disclose, give, sell, or transfer any personal information about our visitors to our site unless required for law enforcement or by Federal law.

Intrusion Detection

For site security purposes and to ensure that this service remains available to all users, we employ hardware and software solutions to monitor traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. In the event of authorized law enforcement investigations and as part of any required legal process, information from these sources may be used to help identify an individual.