Network Participation
Enroll in a Zelis provider network to reach more payers and connect with more members.
Solutions for Hospitals and Health Systems
Zelis® makes payer reimbursements fast, smart and simple.
Modern Healthcare Payment Solutions for Hospitals and Health Systems
Reimbursements
Get fast, reliable payments, data and meaningful insights from 485 payers.
e-Payments Enrollment
Sign up in minutes to get payments from 485 payers — in a single, secure portal.
e-Payments Login
Check on your payments, download remits and access reports instantly.
Total payers as of 12/31/2025.
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How one health system manages high payment volume in half the time
See how one large health system cut payment reconciliation time in half and streamlined high-volume payments with Zelis.
Read more
Resources for Health Systems and Hospitals
Claims Payment Transparency | Payer Value Series
Part 2 of our Payer Value Series explains how claims payment transparency helps providers reduce write-offs and appeals, while helping payers cut denial-related disputes and rework.
Provider Payment Experience | Payer Value Series
Part 1 of our Payer Value Series shows how claims transparency improves the provider payment experience, cutting denials and write-offs while helping payers reduce disputes and rework.
Zelis® Brings Clarity to Healthcare Costs
Zelis announces an expanded approach to member communications that provides health plans with greater financial context to healthcare claims, payments and benefits.
Frequently Asked Questions
Zelis provides flexible payment options to allow you the freedom to get paid in the way that works for you.
ZAPP EdgeSM offers a fee-based option for receiving your payments via direct deposit and corresponding data from 485 payers You gain access to the Zelis Payments Portal, a single secure platform for electronic claim payments, corresponding data, and financial insights from a network of 485 payers.
Virtual credit cards (VCC) are one-time use virtual cards that you can enter into your merchant . You will have access to the Zelis Payments Portal, a single secure platform to manage electronic claim payments and data from a network of 485 payers.
Check: Not ready to go paperless? Zelis will provide your paper checks by mail. This payment option does not include access to the Payments Portal.
Need help deciding which option is best for you? Contact us by filling out the Provider Enrollment form or call 855.496.1571 and a Zelis enrollment advisor will be in touch to assist you.
Zelis helps you go beyond simply registering to receive payments electronically from a single payer. By enrolling with Zelis, you gain access to a single secure platform for electronic claim payments, corresponding data, and financial insights from a network of 485 payers.
- One Payment Stream – receive claim payments as ACH directly into your bank account or via one time use virtual cards that you can enter into your merchant terminal.
- One Data Stream – remittance data can be sent to your clearinghouse, delivered directly into your practice management system or downloaded from the portal.
- One Portal – view payment and remittance information for 485 payers all in one place.
- One Client Services Team – one number to call if you need help with any claim payments from payers in ZAPP Edge.
No specific software is needed to use Zelis. The Zelis Payments Portal is accessible through your web browser. For further automation Zelis can send data to your clearinghouse or directly into your current practice management system.
We’re here to support you from the start. Contact us by filling out the Provider Enrollment form or call 855.496.1571 and a Zelis enrollment advisor will be in touch to walk you through a seamless set up.
It depends on the size of your practice and the payment option you select during enrollment.
When you select the Virtual Credit Card (VCC) option, you will receive virtual card payments for all future payments from all payers in the Zelis network.
For ZAPP Edge enrollment, timing will vary due to the steps involved in verifying account information. The process typically takes between 7-10 business days.
We are here to help. Contact client services at 877.828.8770 or [email protected] and a Zelis representative will contact you to assist.
Zelis helps providers streamline their claim management process by offering a consolidated, secure platform to manage claim payment and remittance information from a network of 485 payers. Information and payments are protected using a multi-layer security approach, backed by HITRUST certification. To support this complex infrastructure, ensure the safety and security of funds and data and make continuous improvements for providers, Zelis charges a fee for this service.
