Empower your members.
Members who understand their options make confident healthcare decisions. Help them find and access quality care when and where they need it – at a reasonable cost.
Clear and simple care navigation, powering a modern financial experience.
Empower members to make informed decisions and to share in the savings, which encourages consumerism and cost control.
- Empower members to make informed decisions through data-driven solutions
- Provide clarity with personalized care selection when they need it
- Meet critical transparency regulations of NSA and TiC
Member Engagement Solutions
Enabling the complete care shopping, selection, and scheduling experience.
Individual-carrier provider directory for health plan members.
Give members a platform to find care and understand costs through personalized search. Show your members their best options curated for them at just the right moment by highlighting quality, cost-effective care providers and facilities.
- Care Guidance: We do the work behind the scenes with flexible taxonomies, next best action algorithms, and ML/AI suggestion models.
- Connection & Retention: Tightly integrate key partners to deliver consistent member satisfaction scores, demonstrate ROI, and ultimately increase retention through better outcomes.
- Support & Guidance: Our compliant print and share solutions enable members to save provider information for offline use.
- Medicare Advantage: Help seniors with one-stop shopping that closes care gaps with personalized recommendations and promotes specific health and wellness actions.
Healthcare navigation service that rewards you for finding and getting the care you need.
Empower members with a guided healthcare shopping experience that enables them to make high-value care choices, reduce their out-of-pocket expenses, and get rewarded in cash all while lowering your total cost of care.
- Easy Web Application: Delivered as a free-standing web application or as an integrated program within S365.
- Concierge Services: Our concierge team delivers personalized support through phone, chat, or email, helping people find and schedule care.
- Digital Engagement: Remove administrative burdens from HR departments by leveraging our dedicated Member Engagement program s members to use the program.
- Member Rewards through Dynamic Incentives that allow you to share the savings with members.
Multi-carrier provider directory for exchanges, benefit consultants, and healthcare IT partners .
Clean, organize, and standardize the best available provider network data from multiple carriers to put the most reliable provider information within members’ reach.
- Supply members the most reliable provider search tools across commercial, Medicare, exchange, vision, dental, and behavioral health.
- Maintain the integrity of provider network data by spotting application errors before they cause disruptions in service with constant, automated API monitoring.
- Standardize provider information according to internal business rules with an agile API that adjusts to your workflow, delivering exactly the variables your developers need.
average program ROI
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Let’s talk about modernizing your business.
There’s no shortage of ways we can help. Get a conversation going with one of our Solution Advisors and build a thoughtful approach aligned to your business goals.