Combined offering provides discounts to healthcare consumers on medical expenses while accelerating cash flow for healthcare providers and reducing patient billing confusion.

Bedminster, N.J. – May 3, 2023Zelis, a healthcare technology company modernizing the healthcare financial experience for all, today announced it has partnered with AblePay to combine Zelis’ healthcare payment expertise with AblePay’s patient payment platform.

With 41% of Americans carrying some form of medical debt and 11% using personal loans to cover medical bills, establishing clarity, confidence, and guidance in the patient financial experience has never been more critical. Indeed, a recent Gallup poll found that 38% of people have delayed care in the last 12 months due to fear of cost.

The healthcare industry needs collaboration from insurers (payers) and providers to reduce billing friction and confusion for people navigating the care system to unlock more value and better outcomes. The Zelis and AblePay partnership, offered through payers and directly to providers, bridges gaps in the financial system in a universally beneficial way.

The AblePay solution drastically reduces billing and collections expenses while guaranteeing providers payment in 14 days on a contracted rate. In addition, the program provides flexible payment plans (all with savings or 0% interest) and live advocacy support so that healthcare consumers can save significantly on out-of-pocket medical expenses. Concurrently, payers can offer the service to their members to strengthen their relationship while reducing downstream frustration with billing errors that leave a lasting impact on the healthcare system.

“We’re excited to partner with AblePay to improve the financial experience for healthcare consumers. Users of AblePay are shown to have increased engagement of more than 20% with their healthcare benefits, enabling people to access the care they need. That’s good news for all of us in healthcare.” – Michael Axt, Executive VP of Enterprise Incubation and Enablement at Zelis.

“Our partnership with Zelis offers the opportunity to assist their clients’ members with the benefits we provide in making the business of healthcare more seamless. At the same time, Zelis introduces our unique program to a broader audience. We look forward to working together, enabling more people to easily navigate and pay medical bills while delivering critical cashflow and improved collection rates for providers.”- John Fistner, Founder and CEO of AblePay.

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About Zelis

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Learn more at and follow us on LinkedIn to get the latest news.

About AblePay

Founded in 2016, AblePay ( offers a unique yet simple solution to addressing increasing healthcare costs in the United States.

AblePay assists healthcare providers in reducing their collection expenses while increasing revenues and receivable times. Healthcare consumers interested in lowering out-of-pocket medical costs can enroll in this no-cost program. In addition, the program provides flexible payment terms and convenience with a high level of support for members. The business model works to assist both providers and healthcare consumers, strengthening that relationship while benefitting the communities they serve.

Since its inception, AblePay has expanded from assisting healthcare consumers and medical providers in Pennsylvania and New Jersey to working with healthcare providers and their patients in eighteen states nationwide.

Media Contact

Zelis Press Office