Re-certification demonstrates continuous commitment to national healthcare quality standards, reinforces trust in company’s healthcare solutions and directories.

Boston, M.A. — January 17, 2023 – Zelis, a leader in healthcare solutions, has been awarded with the National Committee for Quality Assurance (NCQA) Certification in Physician and Hospital Directories for its healthcare navigation platform, S365. The re-certification by the NCQA emphasizes Zelis’ ongoing commitment to adhering to national quality standards related to healthcare directories.

The NCQA, a private, nonprofit organization dedicated to improving healthcare quality, awarded the re-certification to Zelis’ S365 product based on its Health Information Product (HIP) Survey results. This re-certification for healthcare directories involves a rigorous process in which vendors must objectively demonstrate how they comply with each element of the relevant NCQA standard. The certification is reviewed every two years, and Zelis is one of only 14 organizations to have earned the certification.

“We are delighted to maintain such high-performance standards and appreciate this recognition by the NCQA for the successful renewal of S365’s HIP Certification for Physician and Hospital Directories,” said Heather Cox, President of Zelis’ Insights & Empowerment business. “Providing quality service is a core pillar for Zelis, and this certification underscores our unyielding dedication to our healthcare plan clients and their members.”

Zelis specializes in providing consumer-centric health technology solutions, aimed at making the process of navigating healthcare more transparent, so consumers can make more informed decisions about their care. S365 is a resource designed to help consumers find and choose high quality and cost-effective care options, allowing individuals to shop, compare, and schedule medical visits online.

About Zelis

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 700 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Learn more at and follow us on LinkedIn to get the latest news.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving healthcare quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in healthcare. In recognition for its leadership in diversity, equity and inclusion, NCQA has won the Excellence in Diversity Award from the Chesapeake Human Resources Association. NCQA’s website ( contains information to help consumers, employers and others make more-informed healthcare choices. NCQA can be found online, onTwitter @ncqa,and on LinkedIn

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