Claims Communications

Turn routine communications into meaningful touchpoints.

Consolidating transactional claim communications with Episodic EOBs® to provide clarity to members while reducing volume and costs.

Your members should understand their healthcare benefits and their individual financial responsibilities. There shouldn’t be any confusion.  That’s why we’ve created DOCS®, a self-service platform for you to provide clear, concise and understandable communications. Consolidating transactional claim communications with Episodic EOBs®, delivered in their preferred way, reduces member confusion by making it easy for members to understand what they owe.

Claims Communications help you:

Move from transaction to episodic claims communications
Consolidate mailings, even from multiple partners, to save postage
Coordinate EOBs with provider adjudication schedules for improved billing accuracy
Customize designs and messaging via self-service web portal