Zelis Mobile Member Connect

Empower members to make smarter healthcare decisions — anytime, anywhere through our healthcare mobile app.

Zelis Mobile Member Connect^SM is designed to help members find care, understand costs, and stay connected — all from one intuitive platform.

Built to support Transparency in Coverage and compliance, it integrates seamlessly with your health plan ecosystem to guide members through every step of their healthcare experience through our mobile app.

Ready for smarter healthcare engagement?

Benefits

What Sets Mobile Member Connect Apart

Care Navigation

Members can search for providers and facilities, compare costs, and make informed decisions about shoppable procedures — all in one place.

Digital Benefits Access

From ID cards to plan documents, everything members need is just a tap away.

Claims Transparency

Real-time tracking and historical views help members understand their coverage and spending.

Secure Messaging

Secure two-way messaging lets members communicate with their health plan or TPA and securely share documents like bills or ID cards.

Unified Experience

Whether on desktop or mobile, members enjoy a consistent, seamless experience.

Telehealth Integration

Single sign-on access to virtual care providers makes it easy to connect with care — no extra logins required.

Concierge Support

Need help finding care? Our concierge team is available by phone, chat, or email to guide members with confidence.

Let’s talk

Ready to elevate member engagement?

Mobile Member Connect isn’t just a mobile app — it’s a smarter way to guide members to better outcomes. Let’s connect and explore how it fits into your health plan strategy.

Request a meeting

Not what you were looking for?

Solution

S365: Individual-Carrier Provider Directory

Give your members an easy way to find care and understand costs through personalized search, showing members the best care options curated just for them.