Boost Your Program Results and Member Experience

Amplify your health plan programs with tailored member activation and engagement solutions.

Combine a smart, consumer-focused engagement strategy with effective rewards to support payer-defined programs and increase member experience. Build trust with your members by keeping them informed and motivated, while boosting usage of your programs and platforms for increased revenue and significant cost savings.

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Dive Deeper

Reach Your Program Goals with Zelis’ Four-Tiered Approach

Recommendation service

Behavioral data science informs our tailored and personalized activities, so they are relevant to each member’s needs.

Activities list

Members complete activities within their applications or smart landing pages, breaking the healthcare journey into manageable steps.

Engagement

Timely multi-channel outreach engages the member where they are, without extra effort on the member’s part.

Incentives

Increase utilization with the option of added rewards and incentive for members, motivating them to complete additional activities and stay engaged with the program.

Solution

Unlock member engagement with Amplify

Amplify

Amplify enhances health plan products and platforms by using a personalized activity portal, omni-channel communications, and behavioral science-backed recommendations that encourages members to complete activities tailored to them. Relevant activities are offered to members that highlight next steps in care paths, benefits available, and programs with outside vendors such as telehealth or mental health partners.

Through the flexibility of the program and the ability to incentivize activities, members are encouraged to increase engagement with their healthcare, thus increasing satisfaction and lowering total cost of care, which results in increased ROI and platform and partner program usage.

This is my first experience with SmartShopper and was greeted by Shannon, a member of the Care Concierge Team, who was a tremendous assistance. My first experience has been a pleasure!
Amber, SmartShopper®Member from Fort Worth, TX
Happy to find a facility that helps control costs. Tired of out-of-pocket expenses that aren’t covered by insurance and the procedure costs range is amazing overpriced by some facilities.
Charlotte
Charlotte , SmartShopper® Member from Rochester, NH
I would give the Care Concierge Team 10 stars! Their service is excellent. They find my facilities nearby, update me on new procedures, and guide me through what I might need. Tell them I say thank you!
Laura, SmartShopper® Member from Nashville, TN
My husband and I just used SmartShopper®to schedule our annual procedures. The provider was wonderful, and we earned $150 cash back! 100% recommend.
Susan and Tom
Susan and Tom, SmartShopper® Members from Charlotte, NC

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Let’s talk about modernizing your business.

There’s no shortage of ways we can help. Get a conversation going with one of our Solution Advisors and build a thoughtful approach aligned to your business goals.

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