Beyond the IDR Win Rate
Discover What Truly Defines NSA Vendor Value for Payers
Winning Independent Dispute Resolutions (IDR) isn’t enough. Learn how leading payers are transforming their No Surprises Act (NSA) strategy by looking beyond IDR win rates to drive real cost containment, compliance and provider satisfaction.

NSA changed everything for payers.
With IDR volume now 100 times higher than initial projections, health plans face mounting financial pressures, overloaded teams, and complex operational demands. Many NSA support vendors tout high IDR win rates — but is that really the metric that matters most?
IDR is the last resort, not the goal.
A high win rate may sound impressive, but it’s a narrow and often misleading, measure of performance. True payer success means avoiding disputes altogether, not just prevailing in arbitration.
This whitepaper reveals essential factors every payer should consider when evaluating NSA support partners.


Go beyond the marketing spin – uncover guidance and insights that lead to successful IDR strategies.
Inside, you’ll find:
- Common reasons for dispute ineligibility and the importance of oversight
- A breakdown of win types and why merit-based wins matter most
- Best practices for achieving merit-based wins
- A checklist for evaluating NSA vendor support
- Actionable recommendations for tracking outcomes and impact
Ready to see what’s beyond the win rate?
Unlock the full whitepaper to learn how you can transform your NSA strategy and better contain costs.

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