Modernize your healthcare payments & communications.

Manage all payments and communications in one intelligent hub, unlocking efficiencies, ensuring compliance, and delivering the modern and customized payments experience that providers need and members demand – now, and in the future.


Zelis Advanced Payments Platform (ZAPP) is a robust, rule-based engine purpose-built for healthcare that supports all payment modalities (check, ACH, virtual credit cards) and communications, while keeping payers compliant.

Reinforced by an expansive partner ecosystem, using ZAPP, payers offer providers and members customized, efficient, and intuitive payments and communications.

Key Benefits

  • Manage healthcare payments and communications with one engine that streamlines operations and increases efficiency.
  • Deliver a modern payments and communications experience with integrations with Google, Apple Wallet, and Venmo.
  • Adapt easily to evolving regulations using a rules-based engine with over 1M rules that manages regulatory complexities for you.
  • Offer providers payment modality choice and opportunity to realize the full value of joining ZPN.

ZAPP Capabilities

Using ZAPP, payers offer providers payment modality choice. Payers meet providers where they are, and usher them along a journey to realize the full potential and value of joining Zelis Payments Network.

Learn why leading providers are joining the Zelis Payments Network.

ZAPP collects premium payments from members or groups through credit cards, bank drafts, and recently, Apple and Google Pay.

ZAPP seamlessly disburses payments to members and claimants digitally and through check .

ZAPP delivers EOBs to members, as well as printed and digital ID cards and enrollment materials to members.

Proven performance and reliability


ZAPP delivers payments to 750k+ providers.


ZAPP delivers more than $220B in payments to providers.


ZAPP processes 1B payment transactions annually.


ZAPP delivers 800M+ claims communications to members.

Modernize at scale leveraging ZAPP’s partnership ecosystem.

ZAPP’s expansive partnership ecosystem offers payers, providers, and members easy access to the capabilities, innovation, and expertise that unlock value for all, and enables a modern payments and communications experience without the complexity of managing more external vendors. ZAPP’s growing partnership ecosystem includes 80+ adjudication, card processing, treasury, strategic enablement, technology, and channel partners.


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Let’s modernize your payments and communications systems.

Start now by connecting with one of our expert Solutions Advisors.