Your Payment Options,
Side by Side

Choose the electronic payment method that best fits your needs.

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Payment Options

Which payment experience is right for you?

Standard EFT/ERA transactions offered directly by payers to providers as required by CMS:

ACH payments to provider bank accounts
ERA delivery
Enrollment support
835 downloads and payment history access

Zelis continues to lead the industry with a robust payments solution that consolidates payments and remittance data from over 550 payers into a single, secure portal and offers other value-added services.

Providers who participate in ZAPP Edge achieve:

Operational efficiency through streamlined workflows
Improved financial performance via faster, more accurate payments
Simplified workflows with fewer manual tasks and greater visibility

ZAPP Edge is designed to help providers spend less time managing payments — and more time delivering care.

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What you can expect from ZAPP Edge

Save time: Manage payments and data from 550+ payers — all in one secure portal.
Fast cash flow:  Get paid up to 16 days faster than with paper checks thanks to smart, automated payment routing
Easy reconciliation: Automatically send 835s to your clearinghouse or PMS — no manual steps.
Clear insights: Track revenue, claims and denial insights with intuitive dashboards.
Built-in security: Stay protected with real-time fraud monitoring + HITRUST certification.
Expert support: Get payment and remittance help across 550+ payers from a trusted team.

ZAPP Edge vs. Payers’ CMS-required standard EFT/ERA transactions in practice

If you’re a provider with six TINs receiving payments from eight different payers via ACH, you’re likely managing 48 separate portals and logins — one for each payer-TIN combination.

That’s not just inefficient — it’s unsustainable.

ZAPP Edge streamlines that experience and eliminates portal overload. With a single login, you’ll get:

One portal for all payment data

One expert team for support

One destination for insights

One place to manage every account

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What you get with ZAPP Edge

In addition to the basic payment services required by CMS, ZAPP Edge offers additional features and capabilities that enhance operational workflows and financial performance.

	ZAPP Edge
What it is	Consolidated delivery of payments and remittance data across 550+ payers in a single portal
What it is	ZAPP Edge	Virtual Credit Card (VCC)
Payment method	ACH direct deposit into your bank account	One-time use virtual card
Payment delivery options	Direct deposit	Mail, fax, portal download
Smart payment routing by multiple TINs and NPIs	Included
Remittance format choices	835, CSV, PDF, XLS
Remittance delivery choices	Automated
Customized reports for transactional history	Included
Number of payers supported per portal	550+ payers in a single portal
Data visualization for easy claims insights	Available with ZAPP Edge
Manage user access and view user activity history	Included
One login to access payment and remittance data across multiple TINs	Included
Zelis client support access	Included

Before Zelis, we were juggling more than five payer portals and dealing with fragmented payments and manual file pulls. Now, with consolidated payments across payers and a single portal, our workflow is seamless and efficient—it’s been a game changer for our team.

The efficiency gained has been transformative, freeing up our team to focus more on research rather than mundane administrative tasks. Even for smaller payers who do not offer EFT, the time saved has allowed us to focus on processing their payments much quicker. Also, any changes in our bank information or additional payer registrations are now hassle-free, requiring updates only in one centralized place.

Zelis has been a huge time saver with payments and explanation of payments (EOPs) all in one place. We’ve cut the time we spend each week on payment posting by 50%. As a manager, Zelis has helped me streamline our internal workflows, optimize staff resources, and free up the team to optimize our practice.